Dilbert (1/20/10)

E-mail is not exactly cutting-edge technology, but the etiquette surrounding e-mail exchanges has been surprisingly slow to develop. Things can get particularly dicey in a business setting. While a quick note to the boss may not qualify as “business communication,” it does need to conform to basic standards of grammar and usage. And while there’s no need to include a formal header, that doesn’t mean emoticons, multiple exclamation points, or animated gifs are acceptable. And the “triple threat” of bold, underlining, and italics? That’s not even an option.

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